The deadline to apply for Session 1 of the NRHA Retail Management Certification Program (RMCP) has been extended to May 1. The first program visit for Session 1 will take place in June in Indianapolis.
RMCP is the only home improvement industry program that prepares owners and high-potential employees with profit-focused store operations training. This six-month retail training program is designed to allow students and their stores to see a return on investment through class training and homework, an individual business improvement project and Quick Wins.
At the end of the course, the students will present their business improvement projects—which will be implemented at the businesses where they work—to a room of their peers, business owners and a panel of expert judges.
Session 1 Dates
- Visit 1: June 9-12, 2020
- Visit 2: Aug. 11-14, 2020
- Visit 3: Oct. 13-16, 2020
This program dives into the core components of operating an independent hardware store, home center or lumberyard, including:
- Leadership and team-building
- Business strategy
- Advanced retail operations
- Finance and accounting
- Human Resources management
- Marketing, sales and customer service
Visit nrha.org/rmcp to apply for Session 1 by May 1.